Senior Truck Service Advisor - Wollongong, NSW

• Earn $85,000–$100,000 + super and unlimited commission potential!
• Enjoy the convenience of a fully maintained company vehicle.
• Weekdays, great hours, and career growth!

About the company
Are you a highly skilled and experienced Service Advisor ready to take the next step in your career? Our client is a trusted leader in the trucking industry, looking for a dedicated professional to join their team as a Senior Truck Service Advisor

About the role
As an experienced Senior Truck Service Advisor, you will play a key role in ensuring exceptional service for our valued customers.

Duties

• Provide exceptional customer service across all channels, including written, phone, and face-to-face interactions.
• Create customer appointments and book all service, maintenance, and repair work efficiently.
• Managing check-ins and check-outs for truck servicing.
• Monitor vehicle progress throughout the day and provide regular updates to customers.
• Preparing and providing accurate quotes and invoices.
• Dealing with and completing warranty claim adjudication and informing customers of expected costs and warranty coverage
• Work collaboratively with the service team, workshop staff, and parts department to meet customer needs effectively.

Skills and experience

• Has proven experience in a service advisor role, preferably in the trucking or heavy vehicle industry.
• Is capable of handling multiple tasks in a fast-paced environment.
• Demonstrates a strong commitment to customer satisfaction.
• Dedication to customer satisfaction and service requirements
• Exceptional communication and interpersonal skills
• Strong time management skills
• The ability to problem solve and think on your feet
• Must be an Australian Resident or Citizen with full working rights.

Benefits

• A competitive salary package: $85,000 - $100,000 + super & Uncapped commission.
• A fully maintained company car.
• Monday to Friday hours (8:00 am - 5:00 pm) and every second Saturday.
• The opportunity to work with an industry leader and grow your career.

How to Apply
If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.

Not the job you are after? For more Senior Truck Service Advisor jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au