About the Company

Davidson has proudly partnered with a leading financial service provider to assist them in sourcing a Senior Business Analyst for their Merchant Service Delivery team.

About the Role

As a Senior Business Analyst, you will contribute to the enhancement and improvement of the institution's merchant onboarding platform and processes.

Key responsibilities:

• Responsible for capturing and grooming requirements into features, epics & tasks including dependencies in collaboration with the squads that align with business requirements.
• Perform analysis (scenario, policy, customer, data, gap, change, etc) in order to articulate business needs and solution requirements.
• Produce As-Is and To-Be Process Maps
• Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs
• Ensure the Delivery and Development teams understand the value of each user story that is being delivered
• Assist the Product Owner to define the business value and outcomes.
• Expert in translating end user/customer insights into Features, Epics & Tasks

About You

• Significant experience within the banking and/or finance industry as a senior business analyst
• You will have extensive experience in banking products/payments.
• In-depth experience in KYC and/or Merchant services.
• Understanding of the payments landscape and data flow.
• Detailed knowledge of Australian financial services and the Credit Card lifecycle from both a consumer, merchant, issuing and acquiring stand point​ (Preferred)
• Understanding the customer journey, experience in onboarding and/or migration of customers

The Benefits

• Long-term contract
• Healthy daily rates
• Hybrid working arrangements

Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Maaz Mian on [email protected], quoting reference JN -072025-40708. Want to know more about Davidson? Visit us at www.davidsonwp.com