Join Our Team at Right at Home Ballina: Home Care Coordinator Opportunity

Right at Home Ballina is seeking an experienced and motivated individual to join our dynamic Home Care team as a Care Coordinator.

With the rollout of reforms under the Support at Home program, we're urgently looking for a proactive, compassionate, and forward-thinking Care Partner to help lead our service delivery. This is a full-time opportunity for someone who thrives in a fast-paced environment, excels at coordinating care services, and is passionate about driving growth while supporting Home Care Package (HCP) recipients.

This role goes beyond traditional case management—it’s leadership in action.

About the Role

In this vital position, you’ll oversee the coordination of services under the Support at Home framework—including nursing, allied health, home support, and equipment—empowering clients to make informed decisions and exercise choice and control over their care.
Travel across the Northern Rivers region, from Ballina to Tweed Heads, is required. A company vehicle is provided for business use.

Key responsibilities include:

Delivering person-centred case management tailored to each client’s needs, goals, and preferences

Preparing and reviewing individual budgets in partnership with clients to ensure clarity and alignment with their care objectives

Managing a caseload, including regular client assessments and reviews to ensure quality, holistic care

Building and maintaining strong, trusting relationships with clients and their families

Coordinating services across allied health, nursing, home support, and equipment providers

About You

To succeed in this role, you’ll bring:

Proven experience in aged care case management (HCP/CHSP preferred)

Minimum 2 years’ relevant experience in community or aged care coordination

Strong planning, coordination, and client advocacy skills—especially within reform environments

Nursing qualifications (RN or EN) highly regarded

Excellent communication, interpersonal, and problem-solving abilities

Capacity to work independently while contributing to a multidisciplinary team

Passion for delivering high-quality care with meaningful outcomes

Eligibility for a National Police Check and NDIS Worker Screening Check (or willingness to obtain)

A valid Australian driver's licence and clean driving history

What We Offer

Supportive Workplace: Be part of a collaborative, experienced team

Recognition & Rewards: Birthday leave, staff recognition initiatives, and a retail discount program

Salary: $78,000–$80,000 based on qualifications and experience + Legislative 12% superannuation, full-time role with no weekend work

Tools of the Trade: Company vehicle for work-related travel and a laptop provided

Professional Growth: Access to ongoing training and clinical support

Meaningful Work: Be part of a values-led organisation improving lives every day

About Right at Home

Right at Home Ballina is a trusted local provider of in-home care. We offer a broad range of services including personal care, skilled nursing, respite for carers, and transitional postoperative support.
We are committed to providing compassionate, person-focused care that enhances the quality of life and promotes independence.

How to Apply

If you're ready to make a meaningful impact and meet the above criteria, we encourage you to apply today.

Please note:

A National Criminal History Check is a requirement of employment

Applicants must have the right to live and work in Australia (sponsorship is not available)

While COVID-19 vaccination is not mandatory, it is strongly encouraged to protect our community

Early applications are encouraged as shortlisting and interviews may be conducted prior to the advertised closing date.