Your new company

Hays is partnered with an organisation that is seeking an efficient and customer-focused Service Dispatcher to coordinate field operations and ensure the smooth delivery of technical services. This is a fast paced role that requires an experienced administrator who is able to multitask to a high capability whilst delivering clear communications to colleagues and customers.

Your new role

• Schedule, assign and dispatch technicians to service jobs
  
• Liaise with clients and technicians to coordinate daily service activities
  
• Monitor and manage work orders through relevant portals
  
• Raise purchase orders and support monthly invoicing and financial reconciliation
  
• Maintain staff registers, update skill matrices and complete data entry
  
• Manage the service inbox and incoming calls professionally
  
• Provide accurate weekly/monthly reporting on service operations
  
• Organise files, process mail and manage ad-hoc admin tasks
  
• Multitask in a fast-paced environment while remaining flexible and solution-oriented
  

What you'll need to succeed

• Experience in administration or service coordination roles
  
• Exceptional time management, communication, and multitasking abilities
  
• Proficiency in Microsoft Office (intermediate to advanced level)
  
• Strong attention to detail, problem-solving mindset, and a proactive approach
  
• A current driving licence
  
• Understanding of safety and quality practices aligned with ISO standards
  

What you'll get in return

Join a global leader committed to safety, professionalism, and continuous improvement. This is your opportunity to grow with a purpose-driven team that values trust and collaboration.

What you need to do now

If you're interested in this role, click 'apply now'. The owning consultant for this role is Lily Sewell.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.