Company description:

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Job description:

The Opportunity

We have an exciting opportunity for a dynamic and professional Corporate Receptionist to join our team at Stockland's Melbourne Head Office, located on Collins Street in the heart of the CBD.

This is far more than a traditional receptionist role. As the first point of contact for employees and visitors, your exceptional customer service skills will help create a welcoming and professional environment. You're someone who thrives in a fast-paced, people-focused setting and brings a proactive, team-oriented attitude to everything you do. This is a full-time, on-site position, Monday to Friday from 8:30am to 5:00pm at our Melbourne Head Office, with convenient access to public transport and all the amenities of Melbourne's city centre.

About the Role

As the professional face of our Melbourne Head Office, you'll play a key role in ensuring the smooth operation of front-of-house services while delivering an outstanding experience for all attendees to the office. You'll be the first point of contact for internal and external stakeholders, consistently providing clear and professional communication.

Working closely with the Office Manager and Office Assistant, your responsibilities will include:

• Greeting and assisting employees and guests to ensure a warm and professional welcome
• Managing incoming calls, identifying caller needs and directing them appropriately
• Supporting staff with meeting room bookings, facilities queries and general enquiries
• Assisting with the setup and pack-down of in office events and staff initiatives
• Coordinating incoming and outgoing mail and courier services
• Monitoring and ordering office supplies, including stationery, groceries and medical supplies
• Overseeing kitchen cleanliness, stock levels and dishwasher operations

• Ensure office and meeting rooms are tidy, well-presented and ready for daily use by employees and guests
• Ad hoc admin requests and enquiries requested by employees

About You

You will bring a diverse set of skills, a proactive mindset and a passion for ensuring a positive experience. With a background in corporate hospitality or customer service, you're confident, polished and adaptable and ready to take on a role where no two days are the same.

You'll also bring:

• Experience in a corporate hospitality or customer service role, with a strong focus on professionalism
• Proficiency in Microsoft Office Suite, particularly Outlook and Microsoft Teams, to manage communications effectively
• Clear and confident communication skills
• A dynamic and adaptable approach, with the ability to respond quickly to changing needs and priorities while maintaining discretion and professionalism
• Strong attention to detail and a proactive mindset, ensuring tasks are completed efficiently and to a high standard

What's in it for you

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date

Apply today - Stockland - it's your place.

Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to [email protected]