About Us

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.

At TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do. By living these values we continue to strengthen TAFE Queensland’s reputation as a leading provider of high quality education and training. Our people are recognised for demonstrating these values in their everyday work:

• Safety First
• Focusing on our customer
• Taking responsibility
• Showing initiative
• Working together

The Role

We have an exciting temporary full-time Delivery Support Officer available until 29 May 2026 (unless otherwise determined) to join our User Choice team at TAFE Queensland’s Mt Gravatt Campus.

As a Delivery Support Officer, you will contribute to the efficient delivery of Apprenticeship and Traineeship services by delivering customer-focused, timely, and accurate administrative support.

Your responsibilities will include:

• Delivering administrative assistance across a variety of apprenticeship-related processes and tasks
• Offering guidance and support to internal and external clients on operational aspects of apprenticeship management

This position reports to the Senior Key Account Coordinator.

Salary

The salary range for a Delivery Support Officer is $75,885.91 - $84,200.56 (gross) per annum plus superannuation contributions of 12.75% of your salary.

Benefits

• Four (4) weeks recreation leave (accrued annually)
• Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
• Access to private health corporate plans and corporate discounts (e.g. Fitness Passport, Apple products, Dell products, Lenovo products)
• Free car parking

Mandatory Requirements

• Nil

Highly Desirable

Candidates who possess the following will be highly regarded:

• Minimum Certificate IV in Business, Administration or similar; or a willingness to obtain qualifications.
• Administrative experience in a team environment is also highly regarded.
• Experience in the application of User Choice Policy and Procedure
• Experience in Microsoft Dynamics 365 system

How to apply

To apply for this role, please provide the following

• a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
• a cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the ‘How you will be assessed’ criteria.
• applications must be submitted via TAFE Queensland’s Recruitment Portal

Candidate applications may be considered for same or similar vacancies within 12 months of original advertisement closing date.

Closing date: 11:59pm on 16 July 2025

Job Reference Number: TQ2025-579

Contact:

Donna Stevenson

Senior Key Account Coordinator

Email: [email protected]

Phone: (07) 3215 1355