Are you organised, reliable, and enjoy helping others?
Whether you’re a recent school leaver or re-entering the workforce with prior admin or receptionist experience — this could be the role for you.

We’re looking for an enthusiastic and capable Office Administrator & Customer Support Assistant to join our friendly team at Advisers Digest. This is a full-time, on-site role based at our Southport office on the Gold Coast. The role includes general office admin, customer service, appointment bookings, and assisting our Director with day-to-day scheduling and support.

About Us

Advisers Digest is a Gold Coast-based training company that supports accountants with high-quality professional development (CPD) via webinars, live events, and online programs.

We’re a close-knit, family-run business that has grown steadily since launching in 2019. Our office is a positive, team-oriented space where your contribution is genuinely valued.

About You

You’re someone who enjoys keeping things in order, helping others, and getting things done. You’re confident on the phone, happy to handle admin tasks, and take pride in being reliable and organised.

Here’s what we’re looking for:

Confident phone manner and a helpful, professional attitude

Previous experience in admin, reception or customer service (ideal, not essential)

Comfortable using a computer (email, calendar, documents, spreadsheets)

Great attention to detail and a love of organisation

Strong written and verbal communication

Willing to learn and take initiative

Fluent in English

Able to work full-time onsite in Southport

This role is ideal for someone early in their career or returning to the workforce with existing admin experience.

What You Bring

Answering and directing phone calls professionally and promptly

Responding to customer enquiries via phone and email

Managing appointment bookings for the Director and clients

Assisting the Director with day-to-day scheduling and admin support

Organising and maintaining digital and physical documents

Supporting the team with general office administration

Helping with event logistics and webinar preparation

Booking appointments, managing calendars and reminders

Keeping the office tidy and running smoothly

Why Work For Us?

Small, friendly team with a supportive work environment

Long-term role with potential for career growth

4 weeks annual leave + birthday day off (after 2 years with us)

Early Friday finishes over summer (Dec–Feb)

Genuine work/life balance

We train and develop our team — if you're keen to learn, we’re keen to support you

How to Apply

Attach your resume and a brief cover letter to your application, outlining why you are the right person for this opportunity.

For more information, contact us at [email protected] (no phone calls, please)

Find out more about our business at www.AdvisersDigest.com.au

If you currently do not hold Australian citizenship or Permanent Residency, unfortunately, we are unable to sponsor you.