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Duty Manager

IRIS hotel group
Chullora, NSW
A$73,000-$80,000 p/a
Hospitality & Tourism → Management
Full-time
On-site

Posted 22 hours ago


Duty Manager

About Us
Iris Capital is a leading hospitality and property group with a commitment to excellence across our venues. At Iris Capital, we believe in the power of people and community. We are committed to creating a welcoming and empowering environment where our team feels valued and supported. Our focus on professional growth, high performance, and outstanding hospitality enables us to deliver extraordinary experiences for both our guests and staff.

The Role
We’re seeking a Duty Manager to join the leadership team at The Palms Hotel, one of Iris Capital’s top-performing gaming venues. This is an exciting opportunity to be part of a venue known for its strong reputation, fast-paced environment, and high standards in service and compliance.

Reporting directly to the Licensee, you’ll play a key role in overseeing daily operations, leading the team during busy trade, and ensuring a smooth and consistent customer experience across gaming, TAB, bar, and accommodation services. You’ll bring operational excellence, a strong work ethic, and a passion for performance.

What We’re Looking For

Proven experience in a hospitality management role

Strong knowledge of gaming and TAB operations

Current RSA, RCG & ARCG certifications (mandatory)

Hands-on leadership approach with a high level of accountability

Ability to lead and inspire a team in a high-volume environment

Driven, self-motivated, and focused on results

Excellent customer service and conflict resolution skills

What We Offer

Competitive salary: $73,000 – $80,000 + Super

Opportunity to grow within a dynamic hospitality group

Work with a passionate team at a top-ranking gaming venue

Supportive workplace culture that values initiative and teamwork

Schedule:

Rotating roster including mornings, days, and evenings

Work Authorisation:

Must have the right to work in Australia

In-person role

If you're ready to take on a career-defining role at one of the region’s top venues, apply now and be part of the Iris Capital team.

Job Type: Full-time
Pay: From $73,000.00 per year
Schedule:

Afternoon shift

Day shift

Evening shift

Night shift

Public holidays

Rotating roster

Shift work

Weekend availability


About IRIS hotel group

Newcastle, NSW, Australia

Who We Are

With more than 80 years combined experience, the Executive Team have development the business meticulously by understanding the property market cycle and taken this Australian-owned private enterprise from a small property development company to a highly regarded industry competitor.

Source: This is an extract from the company's own website.

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