Karuna Hospice Service Ltd (“Karuna”) is a community-focused organisation guided by Buddhist principles. Karuna is dedicated to alleviating suffering by fostering choice, agency, and quality of life for all. Through specialised end-of-life care and other holistic supports, we provide compassionate, dignity-centred guidance to individuals, carers, and the broader community. As part of our team, you will help uphold these values with intent and compassion, to empower people to embrace both living and dying, and support them to find peace within.

Do you have a strong background in clinical administration and thrive in dynamic, multi-disciplinary teams? Are you highly organised, confident with patient management software, and driven to make a real difference in people’s lives?

Karuna Hospice Services is seeking a Community Services Team Coordinator to lead and optimise our admin operations. You’ll be the heartbeat of our Community Services team—coordinating referrals, fine-tuning workflows, supporting data accuracy, and ensuring things run like clockwork behind the scenes.

Why Join Us?

Work in a values-driven, purpose-led organisation with a proud legacy of holistic end-of-life care.

Collaborate with a warm, professional team dedicated to compassion, courage, and kindness.

Apply your experience in practice management, clinical systems, compliance, and reporting in a role where no two days are the same.

About You

5+ years in clinical/healthcare admin (preferably in a practice manager or senior role)

Tertiary education in Business, Medical or Health Administration highly regarded

Sharp time management, eagle-eye attention to detail, and love for streamlined systems

Highly proficient skills in Microsoft Office Suite, including Excel, SharePoint, Teams and other applications

Confident using Palcare, Raiser’s Edge, or similar CRMs (or ready to learn!)

Calm under pressure, proactive, and skilled at building rapport with internal and external stakeholders

What You’ll Do

Keep admin and data systems humming smoothly

Coordinate referrals, client records, and scheduling support

Liaise across clinical, corporate, and community teams

Support internal reporting and compliance activities

Help build a positive, connected team culture