Make a meaningful difference with us:

We want people who are great as individuals, and even better in a team.

Following a recent structural review aimed at strengthening our team and creating future opportunities, we’re excited to offer a newly enhanced role within our People & Culture function. This is your chance to step into a pivotal position as Senior Workforce Case Advisor, where your expertise will directly influence the direction and success of People & Culture across UnitingCare.

If you're passionate about making a meaningful impact, thrive in complex and high-stakes environments, and want to be part of a team that’s evolving to meet the future with confidence, we’d love to hear from you.

Please note, this is a full time, permanent position. Flexibility is important to us, and we know it is to you, too - this role supports hybrid working.

Your part in our UnitingCare team:

Manage and/or coordinate employee relations claims and undertake advocacy of matters in conciliation/mediation conferences before the Fair Work Commission.

Manage and lead workplace investigations and prepare case management documentation including investigation reports and outcome letters.

Engage effectively with internal and external stakeholders, including unions and professional associations.

Participate actively in enterprise agreement negotiation workgroups including preparation, consultation and approval processes where required

Maintain accurate and up-to-date case documentation and ensure appropriate confidentiality and compliance standards are upheld.

Ensure cases are undertaken using trauma informed case management principles.

What makes a difference for us?

Tertiary qualifications in Law, Human Resources or Industrial Relations, with a minimum of 5 years’ experience providing employee relations advice to employees.

Demonstrated experience leading workplace investigations end-to-end, proven experience in interpreting and providing advice on the correct application of, enterprise agreements, legislation and employment-related policies.

Previous experience in advocacy and defence of cases in the Fair Work Commission, including the drafting of submissions.

Sound and current knowledge of employment-related legislation and frameworks.

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years. Joining our team, you’ll be welcomed as part of the UnitingCare family. We’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

Flexible work arrangements to support work-life balance.

Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the following link: Salary Packaging Explained.

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.

Career development opportunities to challenge yourself, grow and make a meaningful difference.

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will provide welcoming, safe and nurturing services for children, implement measures to prevent child abuse and neglect within our services and appropriately and immediately address child abuse and neglect if it does occur.