Customer Service Officer – Financial Services
Listed on the ASX and at the forefront of technological innovation, this organisation is rapidly expanding and shaping the future of the industry.

This role is ideal for customer service professionals with experience in Financial Services (Banking, Insurance, Pension, Wealth, or Investments etc) who are looking for career progression, training, and long-term opportunities in a supportive and dynamic environment.

Why join?
⭐ Annual salary reviews
⭐ FULL training in superannuation
⭐ Clear career pathways – move into team leadership, platform administration, training, or account management
⭐ Access to unlimited free training courses
⭐ Sociable and engaging workplace culture with regular company events
⭐ Hybrid work model with flexibility to work from home
⭐ Optional self-funded leave – add two extra weeks to your annual leave

What we’re looking for:
✔ Excellent communication skills and a strong customer focus
✔ Minimum 12 months of call centre experience
✔ MUST have current experience in banking, insurance, or financial services
✔ A natural relationship builder who enjoys engaging with customers
✔ MUST be an Australian Permanent Residency or Citizenship
✔ Advantageous - superannuation, investments, or wealth (not essential)
✔ Chose to work in their CBD Sydney office or Bundall QLD office

What you’ll do:
�� Be part of a collaborative team in Sydney or the Gold Coast, acting as a key point of contact for customers
�� Answer inbound calls & assist with general superannuation, investments & financial services queries
�� Maintain and update client accounts
�� Support and process transactions efficiently
�� Work closely with internal teams across the business
�� Deliver high-quality service while managing time effectively

This is an exciting time to join – the business is scaling rapidly, offering fast-track career progression for driven individuals. Interviews available this week and next week – apply now!