About the Client

Our client is a proudly independent, artisan food producer and hospitality venue with a strong presence on the NSW South Coast. With a focus on high-quality, house-made products and immersive guest experiences, this destination café attracts locals, travellers, and food lovers alike. The business blends accommodation, retail, café service, and regional tourism with storytelling, sustainability, and strong local values. Located in beautiful Bodalla, this quiet coastal town offers affordable living, natural surroundings, and a supportive creative community - perfect for those ready to escape the city.

About the Position

This is a hands-on leadership role where no 2 days are the same, ideal for someone passionate about hospitality and creating unique experiences for guests. As the Café Operations Manager, you'll oversee front-of-house service, daily operations, and a marketing portfolio that connects the venue with the wider community. With a salary of $90-100K and fully self-contained accommodation included, this is a lifestyle-focused role that allows you to lead with purpose in one of regional NSW's most scenic locations.

Position Description

• Oversee end-to-end café operations, customer service, and team management
• Coordinate onsite vents, both daily and special events
• Lead, roster, and train FOH staff to deliver a consistent, friendly experience
• Manage inventory, suppliers, POS systems, and ordering
• Maintain brand presentation, product quality, and in-venue storytelling
• Deliver and manage social media, marketing campaigns, and local promotions
• Work with the broader business team to align guest experience with brand vision
  
  

Position Requirements

• Proven experience in hospitality operations, café, or venue management role
• Strong leadership and organisational skills
• Excellent customer service and team mentoring capabilities
• Marketing and promotions experience (social media, events, and activations)
• Tech/computer literacy, including POS, scheduling, and communication tools
• Experience managing social media accounts across various channels (Instagram, Facebook)
• Qualification in Hospitality Management, Business Management, or Marketing/Tourism is highly regarded

To apply online, please click on the apply button.

Alternatively, you can contact Rodd Pearce on 0458 422 418 for a confidential discussion about the position.

You can also check out our website for other available positions.

www.frontlinehospitality.com.au