Conferencing & Events Operations Manager

Rydges Port Macquarie

Delivering show-stopping events overlooking the picturesque Hastings River!

Rydges Port Macquarie is seeking a dynamic and experienced Operation Manager, Functions & Events to join our team.

As part of the Rydges family, you’ll play a central role in the seamless delivery of out of this world experiences across a range of premium events — from gala dinners and brand activations to corporate conferences and celebrations.

If you’re passionate about operational excellence, thrive under pressure, and are excited by the challenge of delivering high-end functions and events, we want to hear from you.

The Position

• Lead end-to-end event operations at Rydges, ensuring smooth planning, set-up, and execution of food and beverage service across all spaces
• Oversee event logistics and front-of-house service delivery, ensuring guest satisfaction at every stage
• Collaborate with culinary and service teams to ensure flawless delivery and alignment with Rydges brand standards
• Manage staffing requirements, rostering, and on-the-day coordination across multiple functions
• Maintain operational efficiency, safety, and compliance across all events
• Drive innovation and continuous improvement across all aspects of the event lifecycle
• Report on event outcomes, customer feedback, and service quality to inform future improvements
• Act as a key operational lead during all major events in the area, driving service expectations & revenue generating opportunities.

The Person

• Proven experience in managing operations or large-scale events within a high-volume hospitality or conference/events environment
• A true Day Maker with great food and beverage knowledge and a core understanding of attention to detail & proactive guest management
• A natural leader with strong communication skills, a client-first mindset, and an ability to motivate large teams to achieve more together
• A meticulous eye for detail and problem-solving skills under pressure
• Strong knowledge of event logistics, customer service excellence, and compliance protocols
• Proficient in event management systems and rostering software
• Comfortable working flexible hours, including evenings, weekends, and public holidays

The Benefits

• Join a passionate team redefining our guest experience and product offering
• Access to leadership development, mentoring, and training programs
• Genuine career pathways within EVT across Australia, NZ & SE Asia
• Work in a vibrant, supportive, and fast-paced environment where no two days are the same
• Access to EVT Perks – Up to 50% off accommodation, 50% off dining & $2 movie tickets!

At Rydges, our people are at the heart of our business, delivering exceptional experiences to our guests in the Port Macquarie Region.