The Opportunity

At Statewide, we’re offering a fantastic opportunity for a motivated junior to join our growing team. In this entry-level role, you’ll support the delivery of high-quality service in the restoration and building sectors while gaining hands-on experience and training.

Responsibilities:

· Provide administrative support across restoration and building projects.

· Help prepare basic insurance and building reports for clients.

· Assist with client communication — sending emails and answering queries.

· Schedule appointments for staff and contractors by contacting customers.

· Handle general office tasks like filing, data entry, and managing supplies.

· Identify opportunities for process improvement to exceed service standards and enhance data quality.

· Learn how to follow company procedures for reporting and service delivery.

· Elevate the client experience through exceptional customer service.

About You:

We’re looking for someone who is eager to learn, has a positive attitude, and enjoys working in a team.

· Some previous experience in an office environment (preferred but not essential).

· A friendly, professional approach to customer service.

· Strong communication skills — both written and verbal.

· Comfortable multitasking and meeting deadlines.

· Good attention to detail and willingness to learn new systems.

· Excellent written and verbal communication skills.

· Willingness to take initiative.

· Basic skills in Microsoft Word, Excel, and Outlook.

· A proactive attitude and a desire to grow your skills.

· Australian or New Zealand citizenship required.

What Sets This Opportunity Apart:

At Statewide, your potential is not limited by your job title. Instead, you will have the chance to learn and develop within a small team that genuinely wants you to become the best version of yourself. We firmly believe that our culture is unique, characterized by authentic and inquisitive individuals, each contributing their own unique qualities to our team.

Job Type: Full-time

Schedule: Monday to Friday - 8:30am - 5pm

Supplemental pay types: Performance bonus

Ability to commute/relocate: Condell Park, NSW 2200: Reliably commute or planning to relocate before starting work (Required)

Experience: Office administration: 1 year (Preferred but not essential)

Work Authorisation: Australia (Required)

Work Location: In person