Administration Officer

Fire Protection Industry

General Administrative Duties

Competitive Remuneration Package

FCF is an industry leader in providing essential fire safety & training services, electrical/fire protection services and building compliance requirements to our customers Australia wide.

We are looking for an Administration Officer to join our fast paced, dynamic team to provide general support and administrative assistance to our Territory Managers & Field Technicians.

FCF is a company that is fair and cares about its employees & families. We instill our core values in our team to ensure we have the right people on board who work together to achieve our company goals. We are a small tight knit family run company looking to add to our growing team.

To be considered for this role it is ESSENTIAL that you have -

Experience in an administrative role and prior experience in trade sector administration will be highly regarded

Organised, Self-motivated, able to work autonomously or in a team

Good problem solving skills

Previous experience with SimPro/Uptick software or similar systems will be highly regarded

Have drive to achieve company KPI's & targets

Good Communication skills, both written and verbal

Strong Customer Service focus and flexible attitude

Role Description

In the position of administration officer, your duties will involve:

Aiding in arranging service and maintenance assignments through Uptick/SimPro.

Producing and distributing Work Orders to subcontractors and Purchase Orders to wholesalers.

Maintaining clients updated on task advancement and arranging access for technicians.

Managing invoicing for finalised tasks.

Liaising with territory manager and preparing estimates for supplementary tasks when necessary.

Addressing service call inquiries by generating, coordinating, and invoicing as appropriate.

Completing various administrative tasks as assigned.

Delivering exceptional client support via phone and email interactions.

The role is full time with a competitive remuneration package on offer.

If you have all the above qualities, please apply with a Cover Letter & Resume.

All applications will be Confidential.

Thank you for your interest - Only shortlisted candidates will be contacted.

Only those applicants who have the right to work, and are currently residing in Australia will be considered.