About us

LSP is a fast-growing IT solutions provider servicing both the healthcare and hospitality sectors across Australia and internationally. Our reputation is built on delivering innovative, tailored solutions that enhance the experience for patients, guests, and staff alike. With growth in both industries, we are now seeking a dynamic and experienced Operations Manager to join our leadership team.

About the role

As Operations Manager, you will be responsible for overseeing end-to-end operational delivery, with a focus on:

Overseeing the day-to-day activities of the business, ensuring smooth and efficient workflow, and addressing any operational issues that arise

Ensure quality control by upholding high standards and complying with relevant regulations and company policies to maintain product or service excellence.

Leading cross-functional project delivery from planning through to implementation

Coordinating with customers, suppliers, and internal teams to ensure smooth execution of IT installations

Manage the supply chain, including warehousing and the movement of equipment from suppliers to customers

Developing and implementing operational strategies to improve productivity, efficiency and customer satisfaction

This is a key hands-on role reporting directly to the CEO and working closely with Sales, Service, and Finance.

About you

Extensive experience in an operations role, preferably within the Information & Communication Technology industry

Ability to manage project timelines, resources, and risk across multiple installations

Excellent problem-solving, decision-making and critical thinking skills

Proven ability to lead and motivate a team, fostering a collaborative and high-performing environment

Exceptional communication and interpersonal skills, with the ability to effectively liaise with stakeholders at all levels

Proficient in the use of relevant business management software and data analysis tools

Demonstrates a strong focus on accuracy, attention to detail, and thoroughness in all tasks