Empower growth. Inspire learning. Make a lasting impact.

Are you passionate about helping people grow and thrive? Do you believe onboarding should be more than just a checklist? At Heidelberg Materials, we're building a culture of continuous learning, and we want you to help lead the way for our Customer Service Centre.

We're on the lookout for a Learning & Development Specialist to design and deliver engaging learning experiences that empower our people to succeed. From onboarding new team members to coaching future leaders, you'll play a pivotal role in shaping the future of our workforce through our SEED Program, Supporting, Educating, Empowering, and Developing.

About Heidelberg Materials Australia

Heidelberg Materials Australia is a leading supplier of high-quality construction materials including concrete, aggregates, asphalt, and sustainable recycled products. Operating across 300+ sites nationwide and employing more than 3,600 people, we support major infrastructure and civil projects with a strong commitment to innovation, sustainability, and community. We think global and act local driven by excellence, collaboration, and care

What You'll Do

• Lead and continuously improve our onboarding experience in our Customer Service Centre, ensuring every new hire feels welcomed, supported, and set up for success.
• Design and deliver impactful training sessions both in person and virtual aligned with clear learning objectives.
• Partner with leaders to identify skill gaps and create development plans that drive real results.
• Facilitate structured coaching and mentoring programs that support individual and team growth.
• Maintain accurate training records and a dynamic skills matrix to track progress and compliance.
• Contribute to exciting L&D projects that shape the future of learning at Heidelberg Materials.

What You Bring

• A passion for learning and a knack for making it engaging and accessible.
• Experience designing and delivering onboarding and training programs.
• Strong facilitation and coaching skills, with the ability to connect with diverse learners.
• Familiarity with competency frameworks, skills assessments, and mentoring models.
• Certificate IV in Training & Assessment (or equivalent).
• Bonus points for experience with Learning Management Systems (LMS) and interpersonal skills training.

Our Benefits

At Heidelberg Materials, we understand that your well-being and professional growth are essential. That's why we offer a comprehensive range of benefits to support your lifestyle and career:

• Salary Sacrifice - Save on tech and work-related items.
• Learning & Development - Unlock your full potential with extensive training opportunities.
• Paid Parental & Grandparent Leave - Cherish life's most important moments.
• Discounted Concrete & Quarry Products - Save on your home improvement projects.
• Novated Leasing - Drive your dream car for less.
• Health & Well-being - Enjoy discounted health insurance, gym memberships, and retail perks.
• Car Hire Discounts - Travel smarter with exclusive rental deals.
• Electronics Perks - Get 10% off at JB Hi-Fi.

Ready to Grow With Us?

If you're ready to make a meaningful impact and help shape the future of learning at the Customer Service Centre for Heidelberg Materials, we'd love to hear from you.

Apply now!