IMMEDIATE START – FULL-TIME, “JOB-FOR-LIFE” STABILITY

Warehouse Customer Service & Ops Assistant (Hands-On Role)
Clayton South, Victoria

Are you at your best when you’re chatting with customers one minute and getting hands-on with materials the next? Our family-run natural-stone wholesaler is searching for a Warehouse Customer Service & Ops Assistant who’ll keep our showroom humming and our customers smiling.

Whether you’re into DIY, you’re chasing your very first retail role, or you’re ready for a career switch, we’d love to hear from you!

Why You’ll Love This Role

Full Training Provided – Never driven a forklift? We’ll teach you.

Friendly, “You-Belong” Team Culture – A crew that has your back every day.

Career Growth & Security – Promote-from-within pathway plus rock-solid, long-term employment.

Competitive Pay – $60 000 – $65 000 + super.

Paid Parental Leave (all genders) – Family matters here.

What You’ll Do

Safely organise, move and load stone slabs (forklift & lifting gear supplied).

Keep the showroom immaculate and stock perfectly displayed.

Jump on phone/email inquiries as they pop up through the day.

Explain product options and guide customers through their buying journey.

Follow up to build genuine, long-term customer relationships.

What We’re Looking For

People-First Attitude – Friendly, approachable and confident with every customer.

Physically Capable – Comfortable lifting and shifting heavy products (with proper tools/training).

Team Player – Thrive in a close-knit, family-business environment where you’ll feel like you belong.

Long-Term Mind-Set – Looking for stability and a job you can grow into for life.

Nice to Have

Previous customer-service or sales experience (hardware store/Bunnings, trade desk, retail floor, etc.).

Forklift ticket or warehouse experience (we’ll still train you if not).

Weekend availability required on a rotating roster.

How to Apply

Send us a short cover note telling us why you’re a great fit.

We’ll arrange a quick phone chat.

If it clicks, you’ll visit our warehouse, meet the team and see the role in action.

Reliable, motivated, and ready to roll up your sleeves? Apply today and secure a career that’s built to last.