About the role

We are seeking a driven and organised Customer Service & Warehouse Assistant to join our team at Matrix Dental Services' warehouse located in Bayswater North, VIC. This is a full-time position that will play a key role in providing exceptional customer service and supporting our warehouse operations.

What you'll be doing

Responding to customer inquiries and requests in a timely and professional manner

Processing customer orders and ensuring accurate fulfillment

Assisting with the receipt, storage, and distribution of inventory

Maintaining a clean, organised, and efficient warehouse environment

Collaborating with the logistics team to optimise warehouse workflows

Providing administrative support as needed

What we're looking for

Previous experience in a customer service or warehouse role, preferably in the dental industry

Strong communication and interpersonal skills to effectively interact with customers and team members

Excellent organisational and problem-solving abilities

Proficiency in using warehouse management systems and other applications

A keen eye for detail and the ability to work both independently and as part of a team

A positive attitude and the willingness to go the extra mile to ensure customer satisfaction

What we offer

At Matrix Dental Services', we are committed to providing a collaborative and supportive work environment. We offer a competitive salary, comprehensive benefits, and opportunities for career advancement. Your wellbeing is a priority, and we encourage a healthy work-life balance.

About us

Matrix Dental Services' is a leading provider of dental equipment and supplies, serving the healthcare industry for over 20 years. We pride ourselves on our commitment to quality, innovation, and exceptional customer service. Join our dynamic team and be a part of our continued growth and success.

Apply now to become our next Customer Service & Warehouse Assistant!