We are currently on the lookout for a mid-level Project Manager (will also consider Project Analysts / Project Coordinators) to assist in System Training and system upgrade project work.

Working on Booking, Reservation, Property and Payment platforms, it would be ideal if you came from a strong Hospitality / eCommerce and Tech background.

Being a smaller / fast paced business, this is a broader role that will involve getting your hands dirty.

Skill set / Experience needed:

• Proven experience delivery software projects
• Comfortable with change management and system training responsibilities
• Manage technical projects from scoping through to development and delivery
• Provide amazing support outcomes for hotel customers/stakeholders
• Identify project risks and issues quickly and implement appropriate escalation strategies
• Cultivate a working technical understanding of products and solutions used by the business
• Manage vendor relationships and hold vendors accountable for updates and solution delivery
• Produce excellent project and product documentation for hotel customers/stakeholders
• Working understanding of web services and XML/JSON file formats
• Able to use Postman (or similar tools) to diagnose issues with web services
• Working understanding of WordPress or a similar CMS tool
• Strong knowledge of project management methodologies (Agile/Waterfall) and related tools (Jira)
• Understanding of relevant solutions (Property Management System, POS, distribution solutions, etc.) beneficial but not required

The company offers a very flexible WFH policy also.

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