About Vitalcare
Vitalcare has pioneered nurse call systems in hospitals and aged care facilities for over 30 years. The company designs, manufactures, installs and services the most innovative systems available through a network of company owned branches and distributors in Australia and New Zealand.

Systems include traditional nurse call infrastructure with both wired and wireless technology along with specialist ecosystems for dementia support, fall detection, RTLS, and wandering resident management. Expertise includes wireless IoT (internet of things), mmWave radar, voice, lidar and machine vision. All Vitalcare systems are supported via Vitalcloud, the company’s secure cloud-based management and reporting network.

Vitalcare also operates ‘Rosie’, a 24-hour personal emergency call centre.

Role overview
Vitalcare is growing rapidly and to meet our increasing sales volume we require a dedicated workshoo professional to manage everything to do with production and repair of our products from manufacturer engagement to inventory management, assembly, quality control and dispatch.

The company designs all its products in Australia with manufacturing carried out by contractors in Australia and overseas. Assembly and testing is carried out at our Lane Cove premises before installation by our field service and support teams.

Ideal candidate
Our ideal candidate comes from the electronics manufacturing industry who is familiar with all elements of the production cycle, including repairs and inventory management. Attributes would include:

Strong working knowledge of electronics.

Appropriate qualifications or related experience.

Detailed understanding of manufacturing and production engineering.

Competence with, and knowledge of, ERP systems.

Expert with Unleashed or Odoo inventory management software.

Ability to plan and manage projects taking responsibility for successful on-time delivery.

Supervision experience to manage a small team.

Experience with office IP systems.

Proven self-motivation and the ability to work closely with others in a collegiate environment.

Excellent attention to detail and strict quality control measures.

Excellent personal communication skills.

Outstanding customer engagement skills.

Responsibilities
The role has full responsibility for our product supply chain from purchasing to contractor management along with workshop repairs. Specific responsibilities include:

Management of electronic device assembly.

Manage small workshop team.

Implementation of quality control procedures and departmental processes including adherence to ISO9001 standards.

Maintenance and creation of product BOM (Bill Of Materials) documentation for existing and new products.

Management and responsibility for inventory management software (Unleashed).

Monitor and manage inventory and purchases to meet production schedule.

Identify options and sources for components.

Identify EOL material and devices and negotiate with recommended suppliers.

Customer service and managing outgoing sales orders.

Assist in the evaluation of returned materials/products.

Management of repairs and maintenance of both client and company products.

Management of manufacturer and supplier relations in Australia and internationally.

Support ECO (Engineering Change Order) processes.

Create and maintain test instructions and assembly instructions used to manufacture products.

What's in it for you?
For the successful candidate, we can offer:

Diverse, exciting and challenging work with the latest in IoT technology and an opportunity to shape the future of Nurse Call, Personal Emergency, and Security technology.

A competitive salary and remuneration package commensurate with skills and experience.

All the tools and resources you'll need to get the job done.

Numerous opportunities for growth and professional development including management and leadership positions, as well as subsidised training and exposure to a vast array of technologies across numerous domains.

Rewarding and essential work with a genuine and measurable positive impact on the lives and well-being of aged care residents, medical patients, and other vulnerable people, as well as those who care for them.

How to Apply
To apply for this position, upload a current CV/Resume and preferably a cover letter no longer than 1,000 words outlining:

2-3 examples of your experiences in professional, academic, or personal life which demonstrate your alignment with the above criteria.

What you hope to achieve in this role.

Anything else that we should know.

Equal Opportunity Employer
Vitalcare is an equal opportunity employer and we are committed to the principle of equal employment opportunity for all candidates and employees. We are committed to providing a selection process and workplace free of all forms of discrimination and harassment. Our employment choices are based entirely on the job requirements without regard to race, age, sex, colour, religion or belief, family or parental status. Vitalcare does not tolerate discrimination or harassment of any kind.

To apply, please provide your resume and a covering letter addressing the selection criteria referring to qualifications and experience. Applications without a covering letter will not be considered.