We are a progressive team of ENT surgeons based in Melbourne. We deliver modern, evidence-based care with patient education and wellbeing as our main focus. We support our patients and our staff with care and positivity.

We are looking for a motivated person to join our practice Part time in an experienced position who understands that caring for the practice patients is as important as your professional skillset.

The right candidate will need to demonstrate exceptional commitment to patient care and have the motivation to drive and develop the centre.

Your key responsibilities will include:

Providing outstanding level of customer service and strong skill level on all aspects of Medical Secretarial role including telephone manner and face to face interaction

Meet and greet patients

Answering telephones

Diary management

Management of consulting days/clinics.

Invoicing and receipting

Setting up consulting rooms

Have the ability to work autonomously

General administration and office duties

Liaising with other medical practices

End of day reconciliation and banking

Experience using medical software –Genie

Audio-typing

IT savvy with great troubleshooting skills and ad hoc duties as required by the surgeons

Travelling with surgeons (if needed) to different practice locations

To be successful in this role it is essential you can demonstrate:

Previous experience in a Specialist Medical Practice (ENT – highly desirable)

A professional approach to work, with exceptional customer care and service skills

Flexible in you approach to all aspects of the Practice and strong attention to detail and great organisational skills with a can-do attitude

Well developed time management skills and ability to multi-task and work efficiently under pressure

Own a car licence to travel to practice locations (if needed)

Excellent presentation and communication skills (both written and verbal) are essential

We are offering Part-time employment at our Clayton location.

Please respond with your current CV and Cover Letter ONLY if you meet the above criteria.

[email protected]

Please note we will only be contacting candidates that meet the above criteria.