Sterling Insurance is seeking an enthusiastic and dedicated Administration Assistant to join our team full-time, providing vital administrative support to our underwriters.
The ideal candidate will possess strong organisational skills, clear and professional communication, and a proactive approach to daily tasks. Success in this dynamic role will come from effectively managing competing priorities, showing initiative, and consistently meeting tight deadlines with confidence and efficiency.

Key responsibilities

Answering the main incoming phone-line

Invoice and process bound policies including producing policy documents

Check policy documents prior to dispatching to brokers

Prepare and issue Certificate of Currencies

Send monthly renewals invitations

Monitor & maintain the ADMIN mailbox

Assist generally in any other duty which Sterling management may request

Comply with Company Guidelines

Effective use of software applications (i.e. iBAIS/OT/Microsoft 365 etc)

Team player

Skills and expertise

Code of Practice

Strong working knowledge of software applications (applicable to role)

High level of verbal & written communication

Attention to detail

Prioritising tasks & managing timeframes

Benefits

Flexible working arrangements - Sydney Office & WFH (Hybrid)