About the role

Ancora National is seeking a Part-Time experienced and detail-oriented Quality Assurance Coordinator to join our team in Adelaide for 15 hours per week. This part-time role is critical in ensuring the highest standards of care and compliance across our disability support services. As the Quality Assurance Coordinator, you will play a key part in maintaining and improving the quality of our offerings, contributing to the continued success of our organisation.

What you'll be doing

Conducting regular audits and reviews of our disability support services to identify areas for improvement

Developing and implementing quality assurance policies, procedures and frameworks to drive continuous improvement

Monitoring compliance with relevant legislation, regulations and industry standards

Providing support and guidance to frontline teams to enhance service delivery and client outcomes

Preparing detailed reports and presenting findings to management

Collaborating with cross-functional teams to implement corrective actions and quality initiatives

Staying up-to-date with industry developments and best practices in quality assurance

Ensuring all participants onboarding documents are completed and meet NDIS standards

Assist in organizing and setting up for expos and networking events

Coordinate promotional materials and resources

Research and identify relevant expos and community events for Ancora National to attend

General Administration PA Duties

What we're looking for

Minimum 2 years' experience in a quality assurance or compliance role, preferably within the disability support sectors

Strong understanding of relevant legislation, regulations and quality standards

Excellent analytical and problem-solving skills with an eye for detail

Effective communication and stakeholder management abilities

Proficient in data analysis, report writing and presenting findings

Collaborative team player with a commitment to continuous improvement

Working With Children Check and Police Check

First Aid and CPR

Drivers License and Car

NDIS Orientation Module

What we offer

At Ancora National, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. Our part-time employees enjoy flexible work arrangements, competitive remuneration, and opportunities for professional development and career progression.

About us

Ancora National is a NDIS provider of disability support services across South Australia. With a strong focus on quality, innovation and client-centred care, we are dedicated to making a positive difference in the lives of the individuals and communities we serve. Join our team and be part of an organisation that values its people and is committed to making a lasting impact.

Apply now to become our next Quality Assurance Coordinator and help us continue to deliver excellence in disability support.