About the role

As a Support Coordinator at Pathway Links, you will play a crucial role in assisting people with disabilities to access the services and support they need to live independent and fulfilling lives.

What you'll be doing

Coordinating and managing the delivery of support services to participants

Liaising with participants, their families, and a range of service providers to ensure their needs are met

Developing and implementing individualised support plans to help participants achieve their goals

Working collaboratively with participants and service providers to ensure access to appropriate services and funding

Monitoring and reviewing participant progress, and making adjustments to support plans as needed

Maintaining accurate records and documentation in accordance with organisational and regulatory requirements

Participating in team meetings and professional development activities

What we're looking for

Relevant education or certification in disability or a related field such as social work or community services

Experience in a similar support coordination or case management role, preferably in the aged care or disability sectors

Strong communication and interpersonal skills, with the ability to build positive relationships with participants, families, and service providers

Excellent problem-solving and decision-making skills, with the ability to work autonomously and as part of a team

Proficient in using relevant technology and software to manage records and support plans

Understanding of the NDIS and other government support programs and funding

Commitment to upholding the rights and promoting the independence of people with disabilities

What we offer

At Pathway Links, we are dedicated to creating a supportive and inclusive work environment. We offer a range of benefits, including competitive remuneration, opportunities for professional development, and the chance to make a real difference in the lives of our participants.

If you are passionate about supporting people with disabilities, and you have the skills and experience to excel in this role, we encourage you to apply now.