Join Our Vibrant Team in Robina
Feel good about the work you do by representing a government department and delivering exceptional customer experiences. At Concentrix, we have exciting permanent part-time opportunities for individuals eager to bring their excellent customer service skills to this impactful role—join our diverse and dedicated team today!

About the Role

As a Contact Centre Specialist, you will be the frontline representative for a government department. Your key responsibilities include:

Handling both general and complex inquiries with professionalism and efficiency.

Leveraging your exceptional communication and problem-solving skills to meet customer needs.

Demonstrating a high level of customer service while troubleshooting or resolving inquiries.

Key Role Details:

Salary: $27.77 p/h plus Super +Bonus

Monthly Incentives: Up to $480 on a pro-rata basis.

Part-Time Hours: 30hrs, Monday to Friday rotating roster of 7 AM - 6 PM, No weekends or late nights!

Start Dates: July 7th, July 14th and ongoing intakes.

Paid Training: Comprehensive 7 weeks full-time training provided

Location: Centrally located in Robina, near Robina Town Centre

Who Are You?

You have a passion for delivering great customer service and are looking to apply your skills in a new setting.

Must be an Australian Citizen and at least 18 years of age.

Strong customer service skills; retail experience is highly valued.

Eager to work towards goals and targets.

Confident in using computers and various systems.

Excellent verbal and written communication skills.

What’s In It for You?

Join a globally recognised company that promotes from within.

Enjoy no weekend or late-night work, bringing balance to your life.

Engaging and comprehensive paid training to set you up for success.

Inclusive work environment with a range of amenities, including a Chill Out Zone, PlayStation, and complimentary barista-style coffee.

About Concentrix

Global Excellence: As a leader in customer experience, Concentrix supports over 2,000 clients, including 155+ Fortune Global 500 brands. Our international presence spans 70+ countries with capabilities in 150+ languages.

Career Growth: We are committed to investing in our employees, offering limitless opportunities for career advancement.

If you're ready for a rewarding change and excited to join a team that values exceptional customer service while making a difference in the community, apply now!

Concentrix is an equal opportunity employer. We are committed to equal employment opportunities for all candidates in a workplace free from discrimination and harassment.

Eligibility to work: Only applicants who are legally authorised to work in the relevant country will be considered for this position.