Support Coordinator / Psychosocial Recovery Coach
NDIS | Mental Health | Community-based | Hervey Bay, Maryborough, Bundaberg

A Better Tomorrow Australia
Casual (with view to Permanent PT/FT) | SCHADS Level 4.1 + Australian Superannuation Guarantee
Flexible hours | Remote-based role and Wide Bay location | Community-led organisation

💫 Who We Are

At A Better Tomorrow Australia, we are driven by purpose, not profit.

We walk alongside some of our community’s most vulnerable and resilient members, helping to navigate systems, reduce isolation, improve outcomes, and restore autonomy. We’re a small, values-led NDIS provider offering tailored, community-orientated support, specialising in Support Coordination, Psychosocial Recovery Coaching, NDIS plan reviews, report writing, and recovery planning.

We believe in a world that is fair, inclusive and just—and we work every day to create it.

🌿 The Role

We're looking for a Support Coordinator and/or Psychosocial Recovery Coach who is passionate about people, purpose, and progress. You’ll work one-on-one with NDIS Participants to:

Provide strengths-based, recovery-orientated support

Develop Recovery Plans and coordinate essential services

Build capacity, connection, and confidence in Participants

Advocate strongly for the rights and wishes of those you support

Break down NDIS plans into achievable, digestible goals

Write reports and attend NDIS Plan Reviews

Navigate complex systems (NDIA, housing, justice, health, Centrelink)

Help people live a life of their own choosing

🙌 Who We're Looking For

You might be a seasoned worker—or someone with deep lived experience. Maybe you're studying postgrad, returning to the workforce, or seeking better work/life balance. Either way, you believe in community and have a track record of compassion in action.

We're seeking someone who is:

Purpose-driven, empathetic and values-aligned

Honest, reliable, and a creative problem-solver

Strong with time management and documentation

A natural advocate and effective communicator

Comfortable working independently with minimal supervision

Experience in NDIS, mental health, or social services is welcome—but not essential. Training can be provided for the right person.

We strongly encourage applications from those with lived experience of mental health recovery, disability, LGBTQIA+ communities, Aboriginal and Torres Strait Islander peoples, CALD backgrounds, and mature-aged workers.

🧠 Skills & Qualifications (or Equivalent Life Experience)

Relevant experience in mental health, disability or social work

Understanding of NDIS and psychosocial disability (preferred, not essential)

Ability to write reports and maintain clear case notes

NDIS Worker Screening (or willing to obtain)

Driver’s license + car with insurance

Your own laptop or device

Confidence working with diverse stakeholders and systems

💼 What We Offer

Flexible, remote-first role and Wide Bay location

Meaningful work – changing lives and shaping communities

A small, supportive team where your voice matters

Award wages (SCHADS Level 4.1) + Australian Superannuation Guarantee

15–20 hours/week initially, with a view to permanent part/full time

Ongoing learning and collaboration, not micromanagement

Work in the regions you already love—Hervey Bay, Maryborough, Bundaberg and surrounds

📩 How to Apply

Skip the six-page cover letter—we want your energy, not your edits.

Email your CV and referees to: [email protected]
Instead of a cover letter, answer this in 300 words or less:

"What is YOUR vision for society? What gaps do you see—and how do you work toward a better tomorrow?"

For more info about us, visit www.abettertomorrow.com.au