🚨 Support Coordinator (Level 2) | Build & Lead a New Department | Keep 70% of Your Billing

🌏 Gold Coast HQ | Work Across SE QLD | Hybrid Role | $100k+ Annual Potential

About Activity Care Services

Activity Care Services Australia is a fast-growing provider in Disability and Community Support Services. Our vision is to promote independence, offer a stable environment, and engage people with disabilities in diverse activities of their choice—enhancing their quality of life.
We are a small team making a big impact, focused on quality over quantity. With a multicultural, professional team, we deliver exceptional, person-centered care and are proud of our reputation for respectful, inclusive support.
Headquartered on the Gold Coast and servicing Southeast Queensland—including Brisbane, Logan, Ipswich, Sunshine Coast, and surrounding regions—we are now launching our Support Coordination division and seeking a motivated, experienced Level 2 Support Coordinator to lead and shape this exciting new area of the business.

The Opportunity

We’re inviting a seasoned Support Coordinator to head our new Support Coordination department. Bring your own caseload of at least 25–30 participants, retain 70% of your total billings, and enjoy the backing of a supportive, reputable provider—with full employment benefits including superannuation, laptop/mobile options, and career progression.
This is a hybrid role, offering 2 days WFH during your first 3 months, and up to 3 days WFH after probation.

✅ Key Benefits

Keep 70% of Your Billable Hours – You Work, You Earn

$70/hour average, approx. $4,200/fortnight – potential to earn $109K+ annually

Superannuation & employment entitlements paid

Job security with a registered NDIS provider

Option for part-time during first 6 months

Commission and referral bonus structure

Laptop and mobile (optional)

Profit-sharing opportunity

Ongoing training and access to industry updates

Hybrid Flexibility: 2 days WFH during first 3 months; up to 3 days WFH after probation

📌 Your Key Responsibilities

Deliver Level 2 Support Coordination and/or Psycho-Social Recovery Coaching

Bring and manage your own caseload of minimum 25–30 participants

Develop and implement tailored support plans

Build relationships with stakeholders across SE QLD

Overcome barriers to NDIS plan implementation

Help grow and lead the new Support Coordination team

Maintain clear documentation aligned with NDIS standards

Engage in regular supervision and mentorship

Contribute to business development and client referrals

🎯 About You

You’ll thrive in this role if you:

Have 1+ year experience in NDIS Level 2 Support Coordination

Bring an active caseload of 25–30 NDIS participants

Hold a relevant qualification (Cert IV or higher in Disability, Community Services, etc.)

Understand NDIS Practice Standards and pricing

Have a valid driver’s licence, own car, and relevant checks (Worker Screening, Blue Card, First Aid & CPR)

Are resilient, well-organised, proactive, and able to work autonomously

💼 Ready to Take the Lead?

Take the next step in your career with an opportunity that values your experience, rewards your work, and gives you a true leadership role.
📩 Apply Now or reach out confidentially to learn more.