About the Company

Our client is a NFP organisation providing support services across Australia.

About the Role

As a Facilities Coordinator, you will manage day-to-day maintenance requests, coordinate contractors, and support the smooth operation of a diverse property portfolio to ensure safe, compliant, and well-maintained environments.

Duties

Within this role, you will be responsible for:

• Act as the first point of contact for all facilities-related queries
• Manage the Facilities inbox and phone line, triaging requests as they come in
• Log, prioritise, and assign reactive and planned maintenance tasks
• Liaise with internal stakeholders and external contractors daily
• Follow up on outstanding work orders to ensure timely completion
• Troubleshoot issues and source alternative service providers if needed
• Attend sites occasionally to assess or coordinate works (pool car provided)
• Identify whether repairs fall under landlord or tenant responsibility
• Ensure contractor documentation is up to date
• Maintain accurate records of maintenance, compliance, and service activity
• Support the delivery of refurbishments, relocations, and minor works
• Ensure essential safety measures and compliance obligations are met
• Process facilities-related invoices and maintain asset and key registers
• Support general office coordination tasks at the head office as needed
• Contribute to a safe, efficient and well-maintained environment across all sites

Skills & Experience

• 2+ years' experience in a facilities coordination or property maintenance role
• Proven ability to manage and prioritise multiple maintenance requests across range of sites
• Experience coordinating contractors, trades, or service providers to meet service standards
• Strong understanding of property maintenance, compliance, and basic WHS requirements
• Ability to determine and interpret landlord vs tenant responsibilities in lease agreements
• Confident communicator with the ability to manage demanding stakeholders calmly and professionally
• Excellent organisational skills with a proactive and solutions-focused approach
• Comfortable using systems to log and track work orders (e.g., maintenance or FM software)
• Capable of working autonomously while also collaborating effectively in a team
• Strong administrative skills, including record-keeping, email and invoice management
• Quick learner with the ability to understand the unique needs of different sites
• Comfortable travelling to sites when required (pool vehicle provided)
• Familiarity with compliance registers, essential services, and facilities documentation is desirable
• Previous experience in a not-for-profit or community-focused environment (preferred but not essential)

• A current Working with Children Check and NDIS Worker Screening

Culture & Benefits

• Immediate start available for the right candidate.
• Work-from-home flexibility for a better work-life balance.
• Collaborative and supportive team environment.
• Strong organisational values in the NFP sector.
• Salary packaging options & annual leave loading to maximise your take-home pay.
• Onsite parking for ease and convenience.

Apply Today

Please send your resume by clicking on the apply button.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0013247941BS

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