Junior Technology Consultant
Location: Sydney
Job Type: Full-time
Salary: 100,000 Package
Start Date: As soon as possible

About Us

Our client is looking for a Junior Technology Consultant to help shape their future and lead the way in technology adoption across the national network. We're looking for a tech-savvy, people-focused Junior Technology Consultant to join the National IT team. This is your opportunity to make a real impact and thrive with emerging technologies like Microsoft Copilot, AI agents, and automation tools.

If you're passionate about technology, communication, and innovation-and you're eager to learn-this role is your launchpad.

Position Summary

You'll support the rollout and adoption of new technologies, working with IT, business leaders, and staff to turn digital potential into real-world value. Your key responsibilities will include:

Key Responsibilities

Training & Community

• Design and deliver engaging, user-focused training across Office 365, Microsoft Copilot, Power Platform, other key tools, and emerging technologies.
• Develop enablement materials: quick guides, use cases, walkthrough videos, and digital adoption tips.
• Facilitate in-person and online sessions, including national webinars and focus groups.
• Designs and delivers training programs
• Runs internal Communities of Practice (CoP) and user groups
• Coordinates with Content and Marketing for training materials

Business & Process Analyst

• Engages with business units to gather needs and pain points
• Maps and improves business processes
• Evaluates opportunities for automation or AI use
• Supports change management and adoption

Business Partnership & Communication

• Partner with key staff to identify challenges, align adoption with business needs, and drive enablement.
• Manage communications and updates regarding performance, new releases (e.g., Copilot Labs), and roadmap changes.
• Track feedback, resolve support issues, and serve as the trusted point of contact for Copilot queries and issue escalation.

Research, Evaluation & Thought Leadership

• Stay current on industry trends, user behaviour, and market shifts in professional services tech.
• Lead experimentation with new tools (e.g., prompt engineering, AI-enhanced reporting).
• Publish insights, playbooks, and adoption guidance aligned with strategic goals.

Strategic Innovation & AI Leadership

• Identify and assess emerging technologies (e.g., Claude, DeepSeek, AI agents) for business value.
• Work closely with the AI Program Owner and National IT to evaluate, test, and recommend AI and automation tools.
• Contribute to the AI strategy: from discovery and stakeholder engagement to inputting into pilot projects.

What We're Looking For

• A great communicator who loves helping people use tech confidently.
• Strong interest in emerging technologies like AI and automation.
• A natural collaborator, problem-solver, and continuous learner.
• Comfortable using Microsoft 365 tools, with a willingness to explore new platforms.
• Experience using or supporting Microsoft Copilot, Power Platform, or similar tools.
• Exposure to professional services or consulting environments.
• Interest in AI ethics, digital accessibility, or responsible innovation.

How to Apply

Apply now for a chat & somebody from Talent will be intouch!