Our client is currently recruiting for a Service Manager to lead their highly successful drug and alcohol (AOD) rehabilitation unit!
Their multidisciplinary teams operate across NSW, guided by a strong clinical governance and quality framework, with a focus on continuous improvement, inclusion, and person-centred care.

Our client is a well-established not-for-profit organisation delivering a broad range of evidence-based services and programs to support individuals and families experiencing poverty, disadvantage, homelessness, disability, and health challenges.

This role will involve:

• Oversee the delivery of services in alignment with strategic objectives and quality standards.
• Provide supervision, support professional development, and manage recruitment, onboarding, and staff compliance.
• Use data and outcomes to evaluate and enhance service effectiveness and impact.
• Implement and monitor clinical governance, risk management, and quality frameworks in line with accreditation standards.
• Manage a range of AOD, therapeutic, health, and vocational programs tailored to participant needs.
• Oversee site operations, including facilities, maintenance, kitchen, rosters, and safety protocols.
• Embed co-designed, person-centred practice approaches that reflect the service’s therapeutic model.
• Submit reports and ensure services meet the requirements of external governing bodies.
• Coordinate referral processes, case allocation, shared care, and multidisciplinary meetings.
• Develop service linkages and collaborations to ensure continuity of care and support.

They are looking for candidates with compassion and dedication to supporting individuals on their recovery journey. Values based leadership is a core capability expected in this role.

The requirements for this role include:

• Tertiary Qualification in relevant field such as Social Work/Social Science/Community Welfare or other relevant fields.
• Demonstrated operational management experience within the community services sector, including oversight of caseloads, resource allocation, and service delivery.
• Demonstrated understanding of best practice related to AOD and Mental Health treatment and recovery.
• Experience in assessment and use of evidence based interventions.
• Current drivers licence

abrs is Australia’s only charity-owned, not-for-profit recruitment agency, with 100% of our net revenue returned to fund programs that support children, youth, and families.
When you work with abrs, you’re engaging in an ethical recruitment process that directly funds vital programs in the community.

Our Commitment to Reconciliation abrs acknowledges Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the land. We are committed to working respectfully and in partnership with Aboriginal and Torres Strait Islander communities, guided by the principles of self-determination. We support the rights of children to remain connected to family, culture, and Country.

How to Apply To apply, hit “Apply Now” and submit your application
For a confidential discussion about the role, contact Ally at [email protected]

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