About us

National Jet Express acts as a critical link in the energy and resources sector, providing fly-in/fly-out (FIFO) services in support of mining, oil, and gas projects throughout Australia. We also provide flexible, bespoke charter flights with a full range of service options to Australia's city centres and regional destinations. We have been investing in the future of FIFO by progressively renewing our fleet with modern aircraft that provide greater flexibility of rosters, suitability for regional aerodromes, increased reliability, and low carbon emissions.

Our success in outperforming the market is driven by the contributions of our talented and hard-working staff. We are excited to offer you the opportunity to find your place within our dynamic and ambitious team.

Summary of Position

Reporting to the Resource Planning Manager, this role helps create and manage Pilot and Cabin Crew rosters across our entire network. You’ll support training scheduling, adjust rosters as needed, and ensure all plans meet company policies, regulatory requirements, and deadlines. The goal is to build fair, efficient, and reliable rosters while balancing operational needs and crew preferences. Some general admin tasks related to crew planning are also part of the role.

In this role, you will:

Prepare and publish Air Crew rosters in line with aviation regulations, industrial agreements, and company policies, ensuring operational efficiency and compliance.

Coordinate crew training and checking activities by working closely with the Check and Training team, Crew Records Officer, and external/internal training providers.

Plan simulator sessions and crew pairings to meet regulatory and EBA requirements while minimising cancellations and optimising cost efficiency.

Manage crew logistics such as booking flights, accommodation, and transport where required, and communicate any roster changes directly with crew members.

Support training intake planning, ground schools, and training recovery with the Operations Control Centre.

Maintain accurate records in Geneva, process and audit crew leave and timesheets, and support payroll and invoicing functions.

Provide regular reports and analysis on roster performance, crew productivity, and efficiency metrics to management.

Assist with meetings, interviews, and admin requests as needed, and perform other tasks as directed by the Resource Planning Manager or senior leadership.

To be successful in this role, you will have:

A minimum of one year’s experience in a crew planning, rostering, or similar operational support role.

A qualification in Aviation Management or a related discipline, or equivalent industry experience.

Advanced IT skills, particularly in the Microsoft Office suite.

Strong organisational skills with the ability to manage multiple tasks, work well under pressure, and meet tight deadlines.

A proactive mindset, with the initiative and communication skills to collaborate effectively across teams.

A high level of personal and professional integrity, with the ability to handle confidential information appropriately.

The ability to work independently while contributing positively to a team environment.

What we offer:

Free onsite Parking

Training and ongoing support for professional growth

Work-Life Balance

Learning & development opportunities

How to apply

If you are interested in this position and meet the listed requirements, please apply with a cover letter and an up-to-date resume that outlines your relevant experience and meets the mandatory requirements.