About us Grand Pacific Health (GPH) is a for-purpose community-based organisation. GPH provides high quality health services to assist people in the management of their physical and mental health. GPH’s mission is to provide equitable heath care with an emphasis on helping vulnerable and at risk of disadvantage populations as well as regional communities.

GPH employs over 400 staff including many qualified health and other professionals including peer workers and community workers. GPH operations cover a large regional geographical footprint in NSW and ACT.

About the position The Quality Administration Coordinator facilitates seamless operations and upholds standards of excellence within the organisation by providing dedicated administrative support to stakeholders. By ensuring the efficient execution of administrative tasks and maintaining a commitment to quality assurance, the Coordinator plays a pivotal role in promoting organisational efficiency and professionalism.

The Quality Administration Coordinator reports to the Quality Manager and works in close partnership with managers located in the Murrumbidgee hubs. This role will lead and support the administration and reception staff including providing a clear sense of purpose and direction, fostering a positive and high performing culture, recruitment, orientation, training, performance planning, development, goal setting and review.

This is a full-time opportunity with the option for a Rostered Day Off each month.

We are looking for someone with:

1. Qualifications in administration or a combination of relevant training and experience appropriate to the role
2. Highly developed interpersonal, verbal and written communication and customer service skills and the ability to develop effective working relationships with managers at all levels across the organisation, GPs, clinical staff and other key stakeholders
3. Sound working knowledge of MBS, including processes related to item claims and billing, practice and service incentive payments and provider registrations
4. Excellent organisational skills including a demonstrated ability to manage multiple projects, competing priorities in a busy office environment

Why join GPH?

• Flexible work arrangements to find your best work life balance
• Continuous learning and development opportunities
• Increase your take home pay with salary packaging of up to $15,900 in living expenses and an additional benefit of up to $2,650 in meals and entertainment
• We make a positive difference to the lives of those we support!

*Enjoy discounts across a wide range of brands and services with access to Blue Light Card Australia

Interested? Visit our website www.gph.org.au/employment to download Position Description and our Employee Benefits Information and click the 'apply' button to submit your application. Please ensure that your application addresses the selection criteria detailed in the position description, or it may mean that your application does not progress to the next step in our recruitment process. For more information please contact: Amanda Cooper, Quality Manager – [email protected]
Applications close: 30th June 2025 *Please note that short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application. We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, multicultural communities and people with a disability.