About the Role:
We’re looking for an energetic and detail-focused Account Support professional to join a dynamic and growing team based in Croydon. This is a varied and fast-paced role where you’ll play a key part in supporting both clients and internal teams to keep things moving smoothly. From managing customer orders to providing administration support and tracking stock, your work will help ensure a seamless experience from start to finish.

Key Responsibilities:

• Be the key point of contact for a portfolio of valued clients.
• Support the Sales & Customer Service team with order processing and administration.
• Manage quote and proof requests, ensuring accuracy.
• Maintain up-to-date records, including customer requests and job files.
• Monitor and manage stock on hand (SOH) and coordinate disposals.
• Liaise with internal departments to meet deadlines and client expectations.

Skills & Experience:

• Previous experience in customer service or sales administration support — ideally within manufacturing or FMCG.
• Strong organisational and problem-solving skills.
• Excellent verbal and written communication abilities.
• Proficient with Microsoft Excel and confident learning internal systems (ERP experience a bonus).
• Detail-oriented with a customer-first mindset.
• A collaborative, can-do attitude with a drive for continuous improvement.

Benefits:

• Supportive and close-knit team culture.
• Career development opportunities within a growing business.
• A fast-paced, hands-on role with a strong focus on client relationships.

About the Company:
Our client is a leading, fast-paced player in the manufacturing space, known for quality, consistency, and long-standing client partnerships. They pride themselves on being responsive, down-to-earth, and committed to developing their people. If you're ready to take the next step in your career with a company where your contribution truly counts — we’d love to hear from you.

How to Apply:
To apply, please follow the link below. For a confidential discussion, contact Ben Foley at [email protected]. Please note, email applications are not being accepted for this position.