End-User Experience Specialist

• Large Federal Government Department
• Australian Citizens with an active NV2 Government Security Clearance
• Hybrid position based in Canberra

Responsibilities / Duties:

• Identify, evaluate, and manage the adoption of appropriate tools, techniques and processes (including automation and continuous integration) to create a robust integration framework.
• Develop concept and capability in alignment with technical requirements.
• Develop low-level architecture and implement solutions as per agreed architectural patterns.
• Contribute to the development and maintenance of artefacts such as Build Guides, As-Built-As-Configured Documents, Standard Operating Procedures (SOPs), etc.
• Contribute to the development of system integration policies, standards, and tools.
• Collaborate with vendor/supplier specialists to provide solutions and optimise designs to achieve expected outcomes.
• Identify and analyse end user computing requirements.
• Lead a team of EUC technicians; work with peers in a highly collaborative and high-performing team environment.
• Report to the Development Technical Lead in relation to status of activities, identified risks, and task completion at a high enough level to allow upward communication through the organisation.

Required Skills / Experience:

• Over 5 years’ experience in designing, implementing and supporting large scale, geographically distributed end user computing environments
• Experience in designing, implementing and supporting SOE baselines for VDI and thick-client endpoints
• Developing and maintaining configuration baselines for endpoint devices using tools such as Ansible, Jenkins, Gitlab, Powershell, etc
• Experience in designing, implementing and facilitating software packaging and virtualized application delivery solutions
• Strong cyber security focus in the design and implementation of endpoint protection technologies such as antivirus, application whitelisting, device control, patch management, etc.
• Good understanding of Active Directory, PKI certificates, Group Policy, etc.
• Ability to take requirements, standards, and frameworks and apply them in a practical application to future proposed solution designs and systems.
• Ability to adapt quickly to changing requirements in a fast-paced environment to meet changing deadlines and shifting priorities.
• Ability to work under broad direction with a high level of autonomy
• Experience in developing highly available/fault tolerant systems, networks, and infrastructure in a connected, partially connected, degraded, or often disconnected state.
• Experience effectively leading small teams of technical personnel (i.e. 5 people).

Role particulars:

Submission due: Tuesday 01/07/25

Security clearance: Active NV1 clearance is essential

Location: Canberra, A.C.T

Working arrangements: Mon – Fri business hours. Canberra-based preferred. Hybrid arrangements may be accepted for the right candidate.

If you meet these requirements apply now! Alternatively you can contact Shakira on 02 6257 8888 or [email protected]