• 12+12 Month Federal Government Contract
• NSW, ACT or VIC office location - Hybrid
• Baseline Clearance (Ability to obtain if not held)

Our federal client requires a CX focused Delivery Manager for a digital transformation project improving usability of external website use and internal application use. An understanding of payment systems would also be highly beneficial in managing / delivering this upgrade to the digital landscape of this federal entity.

Key duties and responsibilities

• Agreeing business requirements, and translation of requirements into project plans
• Monitoring and reviewing project scope, costs, budgets, schedule and expected benefits
• Scheduling project resources, inter-dependencies and project risk
• Undertaking procurement, contract and vendor management responsibilities
• Supporting a framework for implementing business initiatives, or change
• Ensure compliance with quality standards and best practices in project management and governance

Essential criteria

• Demonstrated delivery of a complex Digital Experience technology project.
• Demonstrated understanding of digital service delivery in government.
• Experience managing cross-functional teams and delivering outcomes in a matrixed environment.
• Strong analytical and problem-solving skills with a focus on delivery and outcomes.
• Excellent written and verbal communication skills, including reporting to executive stakeholders.

Desirable skills and experience

• Experience in archives or other cultural sector organisations.
• Experience with Altus by Sensei project management software.
• Familiarity with user-centred design and digital accessibility standards.
• Experience working in a hybrid agile/waterfall project environment.

To apply for the position please call Jon @ Recruitment Hive on 02 6299 1006 or click the apply button to send your interest.

Job ID LH-03655 closes on Friday 20th June.