Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonisation of ports and industrial applications. Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable operations for a wide variety of customers and applications worldwide.

Summary:

Manage the internal sales order and office administration process and team to ensure a high level of customer service and communication is maintained at all times.

The Role:

• Review existing sales processes and monitor performance and quality
• Establish and maintain office procedures and policies
• Identify and push for continuous improvements within the Inside Sales process
• Define and align on a yearly account plan in coordination with Area Sales Managers, Service Centre Managers and Inside Sales
• Actively promote Cavotec portfolio

Requirements:

• Certificate III in Business Administration recommended but not required
• Inside Sales experience
• Strong understanding of sales order process
• Knowledge and experience of ERP systems (Microsoft Navision)
• Well versed in Salesforce CRM tool