Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour and PAKRORYAL Parramatta in New South Wales.

Pan Pacific Hotels Group is proud to be the first hospitality group in Oceania to be awarded the Global Sustainable Tourism Council (GSTC) certification for all six of our Australian properties. This is a significant achievement that demonstrates our unwavering commitment to sustainability and responsible tourism.

We are seeking a Marketing Coordinator to join our team. The Marketing Coordinator is a highly motivated and creative individual who plays a key role in the planning, execution, and optimisation of digital marketing strategies. This position supports the Director of Marketing and Communications, as well as an existing Marketing Coordinator, in delivering marketing activities across the hotel properties within the cluster.

This is a great opportunity to work within a strong, collaborative team and develop your career in a supportive and fun environment.

Benefits

Attractive salary package

Hotel discounts through our Global Alliance Program - Discovery

50% off food and beverages at the Hotel’s restaurant

Discounted accommodation with Pan Pacific Hotels Group properties, worldwide

Ongoing learning and development through our learning experience platform

Complimentary meal whilst on shift

Health & Wellbeing - Employee Assistance Program and discounted BUPA Health Cover

Reward and Recognition Program

Discounted car parking

The successful candidate will:

Support the Marketing team in the coordination and implementation of hotel marketing campaigns, brand audits and administrative tasks.

Manage day-to-day operations of the hotel's social media accounts, ensuring timely, engaging, and brand-aligned content.

Review and maintain content calendars across platforms including Instagram, Facebook and LinkedIn.

Monitor trends and emerging platforms to ensure the hotel stays ahead of the game.

Drive content creation in collaboration with internal teams, creative partners, and agencies.

Oversee community management by responding to comments, messages, and mentions in a timely and brand-appropriate manner.

Act as an internal advocate for social media, supporting departments with best practices and content amplification.

Align social media efforts with SEO, PPC, and remarketing strategies to maximise performance.

Assist with the execution of eDM campaigns including content planning, scheduling, and reporting.

Support the analysis and reporting of digital and social campaign performance, providing key insights to hotel stakeholders.

Liaise with external agencies and vendors to support digital marketing and content initiatives.

Ideally you will have:

Experience working in similar or related role for a minimum of 1 year preferably in hospitality and travel industry.

Excellent communication skills – written & verbal, proficient in Word, Canva and any other appropriate programs.

The ability to work well within a team environment.

Attention to detail and effective time management in allocated tasks.

Ability to multi-task and display control under pressure.

A degree in marketing, communications or similar preferred

A genuine passion for tourism and hospitality

Ability to travel to our Darling Harbour and Parramatta properties

Everything we do at PARKROYAL Hotels & Resorts, that can be seen by our guests and behind the scenes, is from the high-quality service that our people provide. We are proud to be an equal opportunity employer, enabling you to feel empowered to realise your full potential. We find joy in ensuring that the best in us, brings out the best in you.

If you share our values, are passionate about driving a strong culture of success, and are seeking to develop your career within a rapidly growing international Hotel brand, then APPLY NOW. If you would like to find out more about what Pan Pacific Hotels Group has to offer, follow the link to our page www.panpacific.com