About Us

DOPA is a bold and fast-growing Japanese donburi brand known for its signature rice bowls, playful energy, and commitment to quality. As we continue to expand across Australia, we’re looking for a creative, organised, and commercially minded Marketing & Sales Coordinator to support both our business development and marketing efforts.

This is a hybrid role that will see you involved in both marketing execution and sales coordination, helping drive brand growth, store performance, and partnership success from both sides of the business

Role Overview

The Marketing & Sales Coordinator is a cross-functional support role reporting to both the Marketing Manager and Business Development Manager. You’ll assist with local area marketing, digital content execution, training guide coordination, and managing sales tools and campaign wrap-ups. You’ll also liaise with creative partners for asset production, and support franchise and centre relationships across DOPA’s store network.

This is a hands-on role suited to someone who thrives on variety, can juggle creative tasks and admin, and is hungry to grow with a dynamic brand.

Key Responsibilities

1. Sales & Business Development Support

● Assist the Business Development Manager with marketing-related sales admin and follow-ups

● Coordinate and update franchise and training guides in collaboration with operations

● Wrap up new store campaign and training materials via Ops Central

● Maintain and organise sales tools, pitch decks, and marketing assets for new business presentations

2. Retail & Local Area Marketing

● Coordinate with centre marketing teams for promotional opportunities and visibility

● Resize and deliver assets for in-centre digital displays and print signage

● Collaborate with graphic designers for in-store posters, menus, and print material production

● Liaise with store managers for campaign execution, feedback, and weekly updates

3. Social Media & Content Marketing

● Support content calendar development and post scheduling across Meta, TikTok & Little Red Book

● Engage with the DOPA online community, manage comments, and support UGC growth

● Monitor analytics and provide content performance reports

4. Website & Email Marketing

● Help maintain dopa.com.au with updated promotions, store details, and product launches

● Coordinate email campaigns and database marketing alongside marketing manager

● Support Google Business listings and SEO setup for new store launches

5. Creative Production & Asset Coordination

● Brief and manage designers, printers, and suppliers to ensure timely creative delivery

● Manage and archive brand assets, guidelines, and campaign files

● Assist in the planning of content shoots, including logistics, shot lists, and prop sourcing

6. Campaign & Agency Coordination

● Support campaign rollouts across digital, PR, and media agencies

● Track deliverables, deadlines, and creative approvals

● Assist in internal reporting, campaign reviews, and meeting preparation

7. Franchisee Marketing & Strategic Support

● Manage the ongoing marketing needs of each franchisee, ensuring alignment with national campaigns and brand standards.

● Support the CEO with franchise growth initiatives by preparing promotional toolkits, admin support in presentations, and coordinating local marketing efforts for new franchise locations.

● Assist the Marketing team by managing projects, coordinating timelines, creating marketing materials, and analysing performance data to optimise campaigns.

What We’re Looking For

● 1–3 years’ experience in marketing, retail coordination, or sales admin

● Proficiency in tools like Meta Business Suite, Canva, Google Drive, and basic Adobe Suite

● Highly organised with strong attention to detail and time management

● Confident communicator, both written and verbal

● Experience working with shopping centres, franchise teams, or food retail brands is a plus

● Interest in Japanese food, hospitality, and Gen Z culture a big bonus