Practice manager (Full-time) - hiring immediately

Healthcare management role, with a busy successful Dermatology practice! Full time (this role is also advertised on a part-time basis as we expand our search for the right candidate)

Shape your new leadership role, with a direct impact on business performance

Supportive team and culture, making an impact - putting Patients first

Modern multi-location practice offering full-service Dermatology care

You will be reporting directly to the Owner managed Partners, providing Specialist and General practitioner support from a high calibre team of patient care professionals. We’re a dermatology practice that makes a real impact in people’s lives, you will too! We work with cutting edge technology to deliver a unique patient experience; and are pioneers of the specialised Mohs surgical technique to treat skin cancers. The role is exciting, demanding; and rewarding!

Our values:

At Q Dermatology we value honesty, trust, integrity, and building lifelong relationships. These values form the foundation of everything we strive to achieve. Our dermatologists and practitioners treat skin cancer, rashes and cosmetic concerns, and everything in between. We serve our local and wider community and strive to be leaders in our field. Our mission and vision are centred on the fact that we truly care.

The role of the practice manager will:

Require clear and decisive communication, you’re working with great team who know their day-to-day but need your input as not one day is the same

Engage with our high-quality Specialist and General practitioners to understand and anticipate their needs, ensuring they are supported to provide the best patient care

Assume team leadership through full operational management for our team of patient care professionals, providing support and care to keep this team performing at the highest possible standard

Flexibility you’ll have it to proactively oversee daily operations, ensuring efficiency across appointment scheduling, billing, patient flow, and service delivery;

Adopt and fine tune our technology and systems ensuring digital efficiency in medical records, and patient bookings. We use Xestro and love it, and sure you will too!

Support growth idea generation and marketing efforts, this may include social media updates and referrals

The good stuff: recruitment, onboarding new hires, and supporting training. We’re a great group and everyone lends a hand and takes responsibility

Develop a suite of robust performance score cards, you’re the trusted advisor to our owners; your input will be sought. Operational and financial you’ll know your numbers what great looks like

You will be busy in the background keeping this finely tuned practice optimised.

Required skills and qualifications:

Management experience, you’ve managed staff, coached and provided feedback to help people grow

Experience in medical or specialist practice management (ideally 2+ years)

Understanding of private billing, Medicare, and health fund processes

Possess excellent leadership and interpersonal skills; and problem-solving

The ability to have the tough conversation and advise on improvement opportunities

Approximate hours: Monday to Friday 7:30 - 5:30pm (latest finish time, we’ll try finish you earlier though)

Apply now! Interviewing will commence immediately.