Administration Assistant – Join the Shark Plumbing Team

Shark Plumbing is a fast-paced maintenance plumbing company working closely with real estate agencies across South-East Queensland. We’re looking for a highly organised Administration Assistant to support our internal operations. This role is suited to someone with strong attention to detail, a solid work ethic, and a genuine interest in helping keep the backend of the business running smoothly.

About the Role
This position provides a broad range of administrative support across company culture, compliance, documentation and internal systems. The ideal candidate will be confident managing Employment Hero, keeping employee records up to date, and taking ownership of repeatable admin tasks with accuracy and consistency. You’ll also assist in rolling out internal projects and initiatives to improve how the business operates.

This is a full-time, office-based role located right across from the beach in the Southern Gold Coast.

Key Responsibilities Include (but not limited to):

Overseeing onboarding processes, documentation and checklists

Managing employee records and compliance using Employment Hero

Assisting with Employment Hero Learning Management

Coordinating uniform orders and tracking allocations

Supporting new asset set-up including vehicles and phones

Assisting with resume processing and employee check-ins

Providing administrative support to our Field Manager (e.g. council forms, supplier paperwork)

Handling leave management and updates across the team

Providing support in carrying out projects and internal improvements

What We’re Looking For

An all-rounder with strong organisational skills and attention to detail

Confident and professional phone manner

Excellent written communication and email etiquette

Reliable, process-driven, and able to manage multiple admin tasks at once

Confident with cloud-based systems and software

Prior experience using Employment Hero or similar platforms is preferred

Strong work ethic and a team-first attitude

What We Offer

A friendly and supportive team environment

Full-time employment, 8:30am to 5:00pm, Monday to Friday

Monthly team training days

Personal growth and development offers paid by the company

We pay 100% of any upskilling qualifications

Quarterly staff social events

Yearly work anniversary and birthday gifts

Stunning office location right across from the beach in Palm Beach

Please apply within.

Follow us on Instagram @shark.plumbing to see what we’re about – and if you think you’d be a good fit, we’d love to hear from you.

If you’re the kind of person who loves ticking things off a list, you’ll fit right in.