• Marketing and Communication
• Full-time, permanent position
• Base salary will be in the range $132,647 - $140,276 + 17% Superannuation (HEW Level 9)
• Work at our vibrant and conveniently located St Lucia Campus

About This Opportunity

The position of Senior Manager, Internal and Change Communication will lead a dedicated team that is responsible for developing and implementing whole-of-university staff and change communication plans.

The team is also responsible for developing and managing channels to engage with staff, as well as engaging with key internal stakeholders across the University.

This role provides a great opportunity for someone who is a thought starter; is comfortable with influencing communication approaches to drive the right outcome; and is looking to build a high-performing team.

The Internal Communication team sits within the Communication function, which is part of UQ's central Marketing and Communication (M&C) organisational unit. The Senior Manager is a member of the central M&C leadership team.

Key responsibilities will include:

• Develop and implement an internal communication strategy and rolling quarterly plans aligned to University priorities to guide consistent and coordinated engagement with staff.
• Develop and implement communication and engagement programs to support major organisational change initiatives and projects.
• Provide strategic advice to senior leaders on staff-related engagement on University priorities, change initiatives and projects requiring behavioural change.
• Facilitate the development of leaders' communication skills and usage of communication resources
• Develop internal and change communication materials, content and assets including messaging, scripts, emails, presentations, talking points and briefing documents.
• Manage staff engagement channels (including staff intranet), seeking to increase engagement and evolve channels.
• Work collaboratively with other teams - including Human Resources; Information Technology Services; Finance; Health, Safety and Wellness; and Property and Facilities - to develop and execute staff communication plans for key initiatives.
• Continue to improve internal communication governance framework and processes, achieving efficiencies and improving productivity.
• Lead and coach an internal and change communication team to ensure delivery of relevant, impactful and timely staff engagement and communication.
• Work collaboratively across the University with other marketing and communication staff to ensure consistency of internal messaging and streamline related communication channels.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• UQ Study for Staff
• On campus childcare options
• Affordable parking (from just $6.15 a day)
• Salary packaging options

About You

• Qualifications and training equivalent to a postgraduate degree in a communication-related discipline (e.g., communication, corporate affairs, public relations), and a minimum of 10 years/significant experience as an internal communication practitioner, including successfully leading a small team.
• Demonstrated experience developing and implementing internal and change communication programs using proven methodologies and a range of contemporary channels and platforms.
• Proactive and strategic communicator, skilled at generating ideas and shaping impactful communication approaches.
• Exceptional written, verbal, and interpersonal skills with a strong attention to detail.
• Demonstrated ability to build collaborative working relationships at all levels of an organisation, and to advise internal clients and stakeholders.
• Experience in managing a high-performing internal communication function.
• Experience in the tertiary education sector is desirable.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Sandra McMullan, Director, Communication via [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact [email protected].

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Wednesday, 9 July 2025 at 11.00pm AEST (R-53002). Please note that interviews have been tentatively scheduled for 18 July 2025.