Job Title: Virtual Receptionist & Personal Assistant

Company: ClearBraces4u

Location: Remote (Work from Home – Based on Melbourne, Australia time)

Employment Type: Full-Time (38 hours per week) Must be able to start work immediately

Salary: $30–$35 per hour (AUD), based on experience and skills

Schedule: Must be available Monday–Sunday, including weekends, with early starts from 8:00

AM AEST

About ClearBraces4u

ClearBraces4u is a modern and fast-growing dental practice based in Australia,

specialising in Invisalign treatment. We are passionate about delivering a high-quality and

friendly customer experience that helps patients feel confident in their smiles. As we expand, we

are seeking a reliable, friendly, and professional Virtual Receptionist & Personal Assistant to

support our team and patients remotely.

About the Role

This exciting remote position combines the best of customer service, admin, and personal

assistance in a vibrant and flexible virtual setting. You will be the first point of contact for our

patients, helping to manage communication, bookings, and sales transactions with warmth and

professionalism.

Key Responsibilities

● Handle inbound and outbound communications via phone, email, SMS, and WhatsApp

● Provide exceptional customer service in a warm, bubbly, and helpful manner

● Manage patient bookings and scheduling using practice management software

● Support dentists and clinical staff with admin and coordination tasks

● Process payments and handle sales-related enquiries (Invisalign sales experience a plus)

● Maintain clear and accurate records of interactions and appointments
● Perform virtual personal assistant duties to assist the leadership team as needed

What We're Looking For

● Fluent in English (written and verbal)

● Strong background in customer service and/or sales

● Previous experience in dental, health, or medical reception preferred

● Excellent communication and interpersonal skills

● Tech-savvy and comfortable with practice management software (training provided)

● Able to work flexible hours, including weekends, with an early 8 AM AEST start

● Friendly, warm, professional, and dependable work ethic

● Enthusiastic about supporting patient journeys and working closely with dentists

Why Join Us?

● Work from home with flexible scheduling

● Be part of a supportive, friendly, and fast-growing team

● Full training and ongoing support provided

● Opportunities for growth and development

● Make a real impact on people’s lives by helping them smile confidently

How to Apply:

If you’re excited about this opportunity and believe you’d be a great fit for our team, please

submit your resume and a short cover letter highlighting your relevant experience and

availability.