Join Perth's Most Recommended Trade Services Team

About Sarros Since 2014, Sarros has been Perth's most trusted family-owned trade services company, serving the metropolitan and Peel regions. With over 331 five-star customer reviews and our reputation built on "Ask a Friend They'll Recommend Sarros," we're looking for an experienced Operations Coordinator to join our tight-knit team.

The Role We're seeking a detail-oriented Office All Rounder to manage our scheduling, customer relations, and operational systems. This is a pivotal role supporting our team of 18+ electricians, plumbers, and field technicians across our electrical, plumbing, and appliance divisions.

Key Responsibilities:

• Scheduling & Coordination - Manage technician schedules, time blocks, and job assignments

• Customer Relations - Handle customer communications, appointment bookings, and service coordination
• Simpro Management - Oversee job management system, technician tags, and workflow optimisation

• Stock Management - Coordinate inventory ordering, distribution, and supplier communications

• Administrative Support - Process quotes, invoices, and maintain operational documentation

Essential Skills & Experience:

• Simpro Experience Preferred - Hands-on experience with Simpro job management system preferrable, but not essential provided you have the ability to learn new programs without difficulty

• Customer Relations Experience - Proven track record in customer service and communication

• Scheduling Experience - Experience coordinating multiple technicians and managing complex schedules preferred

• Strong organisational and multitasking abilities • Excellent communication skills (phone and email)

• Attention to detail and problem-solving skills. The ability to work as part of a team, jumping in to assist other staff when required.

• Proficient in Microsoft Office suite, Excel and Outlook

• Minimum 2 years' experience in an office coordination or similar role

• Must have permanent right to work in Australia

What We Offer:

• Stable, established family business environment

• Supportive, close-knit team with low staff turnover

• Modern office systems and tools • Opportunity to grow with an expanding business

• Monday to Friday hours 8.5 per day between 7am-5:30pm)

• Be part of Perth's most recommended trade services team

Ideal Candidate: You're someone who thrives in a fast-paced environment, enjoys coordinating multiple moving parts, and takes pride in delivering exceptional customer service. Experience in the trade services industry is advantageous but not essential - we value the right attitude and skills.

Ready to Join Our Team? If you're looking for a stable, rewarding role with a respected Perth business, we'd love to hear from you.

Apply now or call (08) 9226 7900 to discuss this opportunity.

Sarros - Ask a Friend They'll Recommend Sarros