Part-Time | 30 hours per week | Based in Gaythorne, QLD

Hours: (9:00am – 3:30pm Monday to Friday) In-office during training and probation period, with the option to transition to hybrid work 4 days in the office and 1 day from home.

Key Responsibilities

Manage CRM email lists and RSVP data for events

Distribute eNews and event communications through the CRM

Generate CRM reports and support insurance renewal processes

Maintain and update website content and member profile directories

Provide professional phone and email communication with members and prospective attendees

Upload content to our online member library

Follow up with prospective members and event attendees via email and phone

Provide general administrative support to the team as required

Skills & Experience Required:

Confident using Microsoft 365 applications – Word, Excel, Outlook, PowerPoint, SharePoint

Experience with email marketing platforms and campaign management

Experience working across multiple platforms or switching between systems

Friendly, team-oriented mindset; comfortable working in a small, supportive team

General IT literacy and troubleshooting skills

High-level accuracy and attention to detail

Proactive, self-motivated, and able to work independently

Professional phone and email communication skills

Strong ability to manage and meet deadlines, including overlapping priorities

Strong record-keeping and data entry accuracy

Desirable Skills & Experience:

Experience using Microsoft Dynamics 365 or similar CRM platform to manage member data and communication workflows

Familiarity with Higher Logic or other community/membership engagement tools.

Experience working with website content management systems (CMS)

Previous experience working in a membership-based organisation with insight into the member lifecycle, and data segmentation

Please note: only successful candidates will be contacted.