Overview:

This is a great opportunity for a Team Leader to work in a supportive organisation committed to accessibility and inclusion.

Are you passionate about empowering people to live their best lives?

Do you have leadership experience and a passion for guiding teams to deliver person centred care?

If so, we want to hear from you.

Key Responsibilities:

Leading and mentoring teams to provide quality support to individual with disabilities

Ensuring the effective operation of Day Program Services or Supported; Independent Living homes as applicable, contributing to continuous service improvement

Promoting safe work practices for the development of a safe and healthy workplace

Monitoring and manage staff performance, fostering a positive, inclusive and high performing team culture

Upholding and maintaining reporting practices against key accountabilities and NDIS compliance

Qualifications & Experience:

Cert III Individual Support (or equivalent) is desirable

Experience in the disability industry

Minimum of 2 years leadership experience

Skills & Competencies:

Working knowledge of the NDIS practice standards, Restrictive Practices and Reportable Incidents

Strong communication (both written and oral), interpersonal and conflict resolution skills

Comprehensive understanding of the Active Support Model and how this model is implemented

Ability to demonstrate initiative and follow through on responsibilities and consistently deliver high quality outcomes aligned with team and organisational goals

Benefits:

Be part of an organisation that makes a positive impact in the community

Attractive salary packaging benefits with a competitive salary

Lead a dynamic team in a growing and evolving organisation

Work closely with a supportive and purpose-driven leadership team

About Dundaloo Support Services:

For over 70 years, Dundaloo Support Services has been a pillar of support on the Mid-North Coast, delivering essential services to people living with disabilities. Our offerings range from independent living and housing support to NDIS plan management, support coordination, community-based activities, enterprise capacity building and allied health services.

What’s Next After You Apply

1. Quick Application (5 mins)

2. Chat and Video Interview powered by Sapia.ai (20-25 mins):

Where everyone gets a chance to shine. Eligible candidates receive an instant interview – no waiting!

3. In-person interview – we’ll invite you to an onsite meet and greet with our Leaders.

If successful, applicants will be required to pre-employment checks (including a medical) prior to starting.

Please provide a cover letter and resume by the 11th of July 2025. Please note that only successful candidates will be contacted.