You will need:

Experience at reception: desk, telephone and digital, preferably in a Veterinary or allied field such as Medical, or Pharmaceutical. Proficiency in Microsoft Office and demonstrable typing/data entry and retrieval skills.

Excellent communication skills: verbal, written and digital - with a friendly and professional telephone manner, and a good ability to find and reconvey information

Good time management + attention to detail, to finish a task, to multitask, in providing friendly and professional service in managing appointments, admissions, over-the-counter- sales, payments & reconciliation .

An affinity and empathy with animals: to care for their welfare, to comfort them, to interpret their needs and behaviour, to clean up after them

To be willing to assist with duties beyond reception if required