About the role

We seek a friendly and professional receptionist to join our private psychiatric practice in Launceston, Tasmania. This part-time role requires excellent customer service, a commitment to confidentiality and smooth running of the practice.

What you'll be doing

· Greeting patients and visitors with a warm and welcoming manner

· Managing patient appointments, including scheduling, rescheduling and cancellations

· Handling patient inquiries and providing information about our services

· Maintaining accurate and up-to-date patient records

· Assisting with general administrative tasks such as filing, photocopying and data entry

· Processing billing for consultations and outstanding accounts management

. Maintaining a tidy practice environment

· Promoting a positive and professional image of the practice

What we're looking for

· Previous experience as a receptionist or in a customer service role, preferably in a medical or healthcare setting

· Strong communication and interpersonal skills with the ability to interact with patients in a compassionate and professional manner

· Excellent organisational and time management skills with the ability to multitask

· Excellent personal presentation, a willingness to adjust to practice ethos

· Proficiency in using computer systems and standard office software (training available)

· A friendly, discreet and empathic approach when dealing with sensitive and confidential healthcare information

· A genuine interest in people

What we offer

At ACT Psychiatry, we are committed to employee wellbeing and we provide an attractive working environment. If you care about providing excellent patient support with discretion, we would love to hear from you.