Floral Design:

*create stunning floral arrangements for various occasions

*stay current with floral design trends

*work with customers to understand their needs and preferences providing personalised service

Store Management:

*oversee daily store operations, ensuring a smooth and efficient work flow

*manage inventory levels, including ordering, receiving, stocking flowers and merchandise, market purchasing on Tuesday and Thursday morning

*ensure the store is clean, organised and visually appealing at all times

*train, supervise and motivate store staff to deliver exceptional customer service and quality floristry

*handle customer inquiries, complaints and feedback promptly and professionally

*implement cost-saving measures without compromising quality and service

*liaise with our accounts department

*manage our online store, receiving orders, executing orders, ensuring timely delivery. Updating products on our website regularly