JOB ID: 1905

OFFICE MANAGER

PERMANENT FULL TIME

SPECIALIST PRACTICE

NORTHWEST LOCATION

Our client, an established and well-respected busy specialist practice, located in the inner northwest of Melbourne, specialising in Gastroenterology and hepatology, is currently seeking an experienced Office Manager to join their team and assist with the day-to-day running of the practice.

This role would suit an experienced Office Manager or a Senior Medical Secretary who is looking to take the next step in their career. You must have the expertise of strong coordination/organisational skills with the drive to succeed.

This role is offered on a full-time basis, Monday to Friday, 9 am to 5 pm (with some flexibility). The successful candidate will be rewarded by working in a well-established, highly organised, and supportive team environment. Salary is negotiable, dependent on skill level and experience.

Duties include:

Meet and greet patients

Oversee staff and provide support when needed

Running consulting sessions

Preparing and receipting consult accounts

Booking of procedures

Billing of procedures

Preparing and managing theatre lists (including anaesthetists, ordering lists and emailing lists)

Manage online bookings

Sending confirmation emails to new and online patient bookings

Forward referrals and missing invoices

Genie reporting

Use of Genie medical software is preferred

Answering telephone

Booking patient appointments

Data entry of patient details

General admin. duties – scanning, faxing, filing etc.

Start and End of day duties

Ensuring processes and protocols are followed

Update practice manual and attend practice meetings.

Approval of staff leave

Approval of timesheets in readiness for wages to be processed.

Liaise with the finance manager as required

Reconcile end of day

Essential Criteria:

Ability to protect patient privacy and confidentiality.

Clear communication skills, with the ability to communicate effectively with doctors, staff, patients etc

Excellent telephone manner.

Professional presentation at all times (uniform provided)

Ability to work within a team, as well as independently.

Ability to prioritise and organise workflow effectively.

Proven computer skills.

Our client endeavours to provide excellence in patient care, understanding each patient’s needs and making everyone who visits the practice feel welcome and at ease. If patient care is your number one priority and you strive to work within a role that is supported and has variety, then this position is for you! Offering an excellent hourly rate, parking and transport at the doorstep, an opportunity not to be missed!

Please quote Job ID: 1905 when applying for this role

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